General Admin
Full time · Remote
General Admin
Join a growing healthcare company in North Carolina that provides personalized therapy services to families in their homes! We're looking for a reliable, detail-oriented team member to keep daily operations running smoothly, manage scheduling changes, and support essential administrative tasks. This is an exciting opportunity to grow with a supportive team while taking on new responsibilities as the company expands.
What You'll Do:
- Manage daily scheduling changes, cancellations, and rescheduling in CentralReach, keeping appointments and therapy hours accurate.
- Track authorized therapy hours against completed sessions and maintain accurate utilization spreadsheets.
- Create and update client profiles, enter insurance information, and organize required documents.
- Calculate employee hours, maintain payroll records, and prepare reports for management.
- Follow up with therapy staff through Microsoft Teams regarding missing session notes and scheduling issues.
- Organize documents for audits, employee onboarding, and training records.
- Assist with additional administrative responsibilities as the company grows.
Who You'll Work With:
Become an essential part of a growing healthcare team dedicated to providing quality therapy services to families. You'll work closely with the company's operations manager, who will provide training, guidance, and ongoing support as you learn the company's processes. You'll also coordinate with therapy staff to ensure schedules, records, and daily administrative operations remain accurate and organized.
Who We're Looking For:
- Quick Learner: Picks up new processes and systems quickly without needing repeated instruction.
- Adaptable: Comfortable with changing procedures, responsibilities, and priorities.
- Proactive: Takes ownership, stays on top of tasks, notices missing or incorrect information, and raises issues without being prompted.
- Detail-Oriented: Accurate with data entry, including schedules, client information, employee hours, and other records.
- Tech-Savvy: Comfortable learning and using new software and digital tools, including Excel, Microsoft Teams, and EHR systems.
- Preferred Experience: Experience in administrative roles, healthcare administration, EHR systems, ABA therapy, CentralReach, or working with therapy staff is a plus, but not necessary.
Why Join Us?
- Impact: Play an essential role in keeping therapy schedules organized and supporting the smooth operation of a growing healthcare company.
- Culture: Join a supportive, collaborative team that values reliability, continuous learning, accuracy, and professional growth.
- Benefits:
- Enjoy preset salary growth and weekly salary payments.
- 100% work-from-home flexibility.
- Enjoy preset salary growth and weekly salary payments.
Work Details:
- Schedule: Mon - Fri, 12 PM - 8 PM EST. Potential weekend hours with adjusted weekday shifts.
- Employment Type: Full-time
How to Apply:
Click "I'm Interested" to start your application. Come and make a difference in a growing healthcare company!
We are an equal opportunity employer and value diversity at our company.